Managed Services · Stuttgart
IT operation from Stuttgart – for systems on which your business depends
We monitor and operate servers, cloud environments, databases and applications – even those we have not built ourselves. From the Stuttgart location, with fixed contacts instead of ticket number.
Location Ulmerstraße 300
Fixed contact persons
Also foreign systems
Fixed contact persons
Also foreign systems
Three starting points that we see again and again
Do you recognize one of them again?
Everything depends on one personA colleague knows the systems – and is on holiday, sick or quits.
Service providers on requestSomeone comes when it burns. Between the fires, no one looks.
No one is responsibleThe systems have been running for years. Whether they still get updates, no one knows.
How you notice that the own company comes to the border
Most companies do not get support because something has failed, but because they realize that they would not notice a failure in time. We hear these six signs most often.
User reports disturbances
Not the monitoring raises the alarm, but someone from the sales department calls because something is not possible. Then the mistake has been going on for a while.
Updates are postponed
Security updates remain because no one can assess the risk and a maintenance window is difficult to get during operation.
Backups are never tested
It will be secured – but no one has ever played back. Whether the security is suitable in an emergency, is thus a guess.
Knowledge depends on a person
How the system was set up, one knows exactly. Vacation, illness or termination thus become an operational risk.
Reactions take too long
Until someone has time, half a day passes – not out of unwillingness, but because the operation runs alongside the day-to-day business.
Customers ask for proof
A client wants to know how to secure systems and report incidents. Without documented operation, the answer becomes difficult.
Where closeness really counts – and where it honestly doesn’t matter
Many providers sell regionality as an end in itself. In IT operations, this is only half true, and we prefer to predict which half.
The location brings something
- When hardware is in the house – Servers in your own computer room, control computers in production, devices that someone has to physically touch.
- In takeover talks: Anyone who takes over a grown environment understands it faster when they stand in front of it and talk to the people who run it.
- In manufacturing environments where network, machine and application are interwoven in such a way that a remote session does not fully show the image.
- For appointments with several participants – management, department, works council – who simply arrive at a result faster on site.
The distance is indifferent
- During ongoing monitoring. Whether we look at your systems from Stuttgart or elsewhere, nothing changes the alarm.
- Cloud environments. There is no place where anyone could go – the work takes place remotely anyway.
- For updates, backups and recovery tests. These are processes, not presences.
- At the reaction rate in the event of failure. What matters is who is reachable and knows the environment – not how far away he sits.
Our location is the Ulmerstraße 300 in Stuttgart. In the region we are on site if necessary, the ongoing operation is remote. What a provider from the region actually has ahead is not the journey, but the willingness to go there if it is necessary.
What is typically different in the Stuttgart area
The region is characterised by manufacturing, automotive and mechanical engineering. This postpones some of the self-evident aspects of IT operations.
1
Service windows are scarce
Where production takes place in two or three shifts, there is no quiet night in which you simply restart. Maintenance has to fit between shifts or work during operation – this is a planning, not a technical question, and it needs to be clarified beforehand.
2
Much remains deliberately hybrid
Machine, measurement and process data do not migrate to every cloud – partly because of latency, partly because of contractual conditions with the customer. In the region, we therefore often operate mixed environments: parts locally, parts in the cloud, with a common view. How this is set up is on our side Cloud Migration.
3
The client shall write to:
Suppliers are increasingly receiving security requirements from their customers – Evidence of updates, backups, access concepts and reporting channels. A documented operation is thus not only hygiene, but also a prerequisite for the next order. What is regulatory behind it, we have to NIS2 and to Cyber Resilience Act described.
4
Growing special solutions are the rule
In addition to standard software, something of its own runs almost everywhere: an evaluation, an interface, a tool from a project ten years ago. Exactly these things fall out of the contract with large providers. We work with them – because we build such software yourself you can read what it says.
Frequent questions about managed services in Stuttgart
Yes, that is the normal case. We take over existing servers, cloud environments, databases and applications, including grown proprietary developments. The prerequisite is an inventory: What is running where, who has access, what is documented and what is not. Only then can it be said seriously what the operation includes.
In the Stuttgart region, yes, when things require it – for example, hardware in the house, in production environments or when taking over a grown landscape. Ongoing operations take place remotely because monitoring, updates and recovery tests do not need to be present. We do not sell you a journey that does not benefit anyone.
No. We support systems and applications, not end-user workplaces. No helpdesk, no hardware, no license trade. If you need both, the combination of a local system house for the workplaces and us for the systems behind it works well according to experience.
Ordered and without deadline jump. At the beginning, the actual state is recorded, after which accesses, monitoring and reporting channels are gradually taken over, while the previous operation is still ongoing. Above all, it is important to make documentation gaps visible early on – these are the most common reason why transfers take longer than planned.
This depends on the scope: number and type of systems, desired accessibility and how well the environment is documented. The statement becomes reliable after the inventory. The different service levels and the factors that determine the price are on our side to Managed Services broken down.
Yes. The Stuttgart location is our anchor for appointments on site, the support itself is location-independent. We look after customers outside the region completely remotely – with the same processes and the same contacts.
ALGEBRA Engineering & Consulting GmbH
Your contact for IT operations in Stuttgart and the region.
Ulmerstraße 300
70327 Stuttgart
70327 Stuttgart
A first conversation usually clarifies a lot
- What systems need to be maintained at all
- Where the greatest operational risks are
- What can be improved immediately and what has project character
- Whether we are even the right partner
Related benefits
Managed ServicesScope of services, service levels and process in detail.Find out more ›Cloud MigrationGet legacy systems controlled into hybrid environments.Find out more ›Software DevelopmentOwn applications, which we can then also operate.Find out more ›NIS2 advisory servicesTechnical implementation and evidence for SMEs.Find out more ›
Who runs your systems when it matters?
We look at your environment and honestly tell you what care needs and what you can save yourself. The initial conversation costs nothing.